Virgin to retire Tigerair and convert customer credits
Posted on: 24 August 2020

Virgin Australia Group recently announced its decision to retire the Tigerair brand and to support customers by transferring existing Tigerair credits into Virgin Australia credits of equivalent value.

Any customers holding a Tigerair credit will be able to convert and use their credit on Virgin flights from 23 September 2020 (although this date may change) and can be used for booking flights up to 31 July 2022, with travel valid until 30 June 2023. 

The Future Flight credit can be used for booking on Virgin Australia operated flights and will also be valid for use on future services that Virgin Australia may operate as the travel market recovers and restrictions ease.